Reference

Privacy Policy for mostpla Accounts

We collect and handle account data to run the platform — your login credentials, bKash or Nagad wallet transaction records, device details when you use the mobile site, and cookie preferences.

Account and wallet dataDevice and session cookiesYour rights to access and deleteLive casino and slots
mostpla Privacy Policy for mostpla Accounts
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review what data we hold, request deletion, or update your contact details, reach us through the channels below. Privacy requests are handled by our account team and typically receive a response within a few business days.

Team online

Email Support

Send your data request or privacy question to our support inbox. Include your registered mobile number or account email so we can verify your identity before releasing or modifying records.

Live Chat

Open the chat widget on any page and select the privacy or account-data option. Our team can walk you through the request process and confirm what records we can provide or remove.

Account Settings

Log in and navigate to the privacy section under your profile. You can download a copy of your transaction history, update your email, and toggle marketing preferences directly from that panel.

DATA SECURITY

How We Protect Your Information

Account credentials are hashed before storage, and wallet transaction records are encrypted at rest. Session cookies use secure flags to prevent interception. Our infrastructure logs access attempts and flags unusual patterns for manual review. You control cookie consent through the banner that appears on your first visit.

Password Hashing

We hash your login password using industry-standard algorithms. Plain-text passwords are never stored in our database, so even internal staff cannot retrieve the original string if you forget it.

Transaction Encryption

bKash, Nagad and Rocket deposit logs are encrypted at rest and in transit. Only the payment-reconciliation system and account-verification staff can decrypt records when processing withdrawal requests.

Cookie Controls

Session cookies keep you logged in; analytics cookies track page-load times and lobby navigation. You can reject non-essential cookies through the banner or clear all cookies in your browser settings at any time.

Retention Policy

Active account data remains accessible while you use the platform. If you request deletion, we remove personal identifiers but retain anonymized transaction records for the period required by local accounting rules.

Privacy Policy FAQ

We collect your mobile number, email if you provide one, and the bKash, Nagad or Rocket wallet details you use for deposits. Device information and IP address are logged during login to detect unusual access patterns.

We share transaction records with payment processors to complete deposits and withdrawals. Game providers receive session logs to calculate wagers and payouts. We do not sell data to advertisers or unrelated third parties.

Active account data remains accessible while you use the platform. If you request deletion, we remove personal identifiers but retain anonymized transaction records for the period required by local accounting and dispute-resolution rules.

Yes. Log in and go to the privacy section under your profile settings. You can request a download of your deposit logs, withdrawal records and session history as a structured file.

Open the cookie banner from the footer link on any page and toggle your preferences. You can reject non-essential cookies while keeping session cookies that let you stay logged in across pages.

Contact support by email or live chat with your registered mobile number. We will close your account and remove personal identifiers, though anonymized transaction records may be retained for the legally required period.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.